Awards

From innovative products to excellence in customer service, Pacnet and its former entities – Asia Netcom and Pacific Internet – have consistently been recognized for its achievements. The following are the awards received through the years.

Global and Regional Awards

2012 Pacnet Wins 2012 NetworkWorld Asia Readers’ Choice Product Excellence Award
2012 Pacnet named Wholesale Operator of the Year at the Asia Communication Awards 2012
2012 Pacnet named Best International Wholesale Carrier at Telecom Asia Awards 2012
2011 Pacnet wins Best Pan-Asian Wholesale Offering at Capacity Awards 2011
2011 Pacnet named Wholesale Operator of the Year at the Asia Communication Awards 2011
2011 Pacnet wins Sing Tao IT Square Editors’ Choice Award for “Best Business Internet Data Center”
2010 Pacnet wins Sing Tao IT Square Editors’ Choice Award for “Managed Services Total Solution”
2009 Pacnet won Company of the Year for Excellence in Growth at Frost & Sullivan Awards 2009
2009 Pacnet won Best Wholesale Carrier at Telecom Asia Awards 2009
2009 Pacnet CEO, Bill Barney, named Best Asia Pacific Telecom Executive by readers of CommsDay
2008 Pacnet won the International Engineering Consortium (IEC) Infovision Awards 2008 in the New Product Concepts category for its IP Virtual Community Network (VCN) Service
2008 Pacnet CEO, Bill Barney, named CEO of the Year at Telecom Asia Awards 2008
2007 Asia Netcom won Best Wholesale Technology Award from Capacity Media
2007 Asia Netcom won the International Engineering Consortium (IEC) Infovision Awards 2007 in the Core Innovation and Advances Category for Asia Netcom’s Call Aggregation Service
2007 Asia Netcom won Best Wholesale Carrier at Telecom Asia Awards 2007
2006 Asia Netcom won the International Engineering Consortium (IEC) Infovision Awards 2006 in the Core Innovation and Advances Category for Asia Netcom’s M-Flex IP VPN Service
2006 Asia Netcom won Data Communications Service Provider of the Year Award at the Frost & Sullivan Asia-Pacific ICT Awards – second consecutive year
2005 Asia Netcom named Best Overall Performance in the Data Services Market in Frost & Sullivan Study
2005 Asia Netcom won Data Communications Service Provider of the Year Awards at The Frost & Sullivan’s annual Asia Pacific Technology Awards
2004 Asia Netcom named the Network Services Provider with the “Most Promising Growth” in the Asia Pacific by Frost & Sullivan
2002 – 2004 Pacific Internet was first ISP in Singapore to win “Best Asian ISP” by Telecom Asia for 4 consecutive years
2002 Pacific Internet won Business Management Asia Innovation Award 2002
1999 Pacific Internet named Best ISP in Singapore by Computer World

Other Awards

Australia

2007 Asia Netcom Australia won the Australian Business Award for “Recommended Employer in Telecommunications”
2007 Pacific Internet won ATUG award for Best Communications Solution – Small Business
2006 Pacific Internet won HunterTech award for Innovative IT Product
2006 Pacific Internet won SPAN CommsDay award for “Competition and Growth – SME”
2005 Pacific Internet won ATUG Award for “Best Broadband Solution in the Hunter Valley”
2004 Pacific Internet won CSIA Australian Service Excellence Awards
2004 Pacific Internet won SPANs Telecommunications Achievement Awards “Providing Leadership in Industry Growth”
2004 Pacific Internet won ATUG Award for “Excellence in Telecommunications in the Hunter Valley’”
2003 Pacific Internet won CSIA Australian Service Excellence Awards
2003 Pacific Internet won International Customer Service Standard (ICSS)
2003 Pacific Internet won Award for Excellence: Teleperformance CRM Grand Prix Awards
2003 Pacific Internet won CommsWorld Telecomms Award: Broadband Retail Carrier
2003 Pacific Internet won ATUG Awards “Best Broadband Solution in Victoria”
2003 Pacific Internet won International Customer Service Professionals (ICSP) Global Challenge Champion for Medium Business

Singapore

2007 Pacific Internet won Gold Award for Best Contact Centre Champion of the Year (Under 100 Seats) at the CCAS International Contact Centre Awards 2007, presented by The Contact Center Association of Singapore
2006 Pacific Internet achieved 30 Excellence Service Awards (14 Star, 10 Gold, 6 Silver) presented by SPRING Singapore
2005 Pacific Internet achieved 71 Excellence Service Awards (17 Star, 29 Gold, 25 Silver) presented by SPRING Singapore
2005 Pacific Internet clinched three Awards at the CCAS 5th Annual Call Centre presented by The Contact Centre Association of Singapore:- Call Center Champions of the Year (Above 50 Seats) – Silver Award- Call Center Manager of the Year (Above 50 Seats) – Bronze Award- Call Center Team Leader of the Year (Above 50 Seats) – Bronze Award
2004 Pacific Internet Silver received Silver Award for Call Center Centre Professional (Over 50 Seats) and Bronze award for Call Centre Manager (Over 50 Seats) by the Call Centre Council of Singapore.
2004 Pacific Internet received 57 Excellence Service Awards (37 Silver and 20 Gold) presented by SPRING Singapore

Malaysia

2007 Pacific Internet won Two Awards at the Asia Pacific Customer Service Recognition of Excellence Awards 2007, presented by the Asia Customer Service Association.- Asia Pacific Customer Service Call Centre Award- Asia Pacific Customer Service Manager Merit Award
2007 Pacific Internet clinched Four Awards at the 8th CCAM Annual Contact Centre Awards 2007 presented by the Customer Relationship Management and Contact Centre Association of Malaysia (CCAM) and facilitated by Frost & Sullivan.- Best New Contact Centre (Under 50 Seats) – Gold Award- Best Customer Service Program in a Contact Centre – Gold Award- Best Contact Centre Manager (Under 50 Seats) – Silver Award

- Best Contact Centre Manager (Under 50 Seats) – Bronze Award

Philippines

2004 Pacific Internet won “Most Outstanding ISP” in the Philippines

Thailand

2001 Pacific Internet Thailand won “The Best ISP in Thailand” by the readers of Bangkok Post, the leading English newspaper in Thailand