Pacnet’s Network

At the heart of Pacnet is EAC-C2C, our integrated state-of-the-art fiber optic submarine cable network spanning 36,800 kilometers between Hong Kong, China, Korea, Japan, Taiwan, the Philippines and Singapore. EAC-C2C has a design capacity of 17.92 Tbps to 30.72 Tbps to and from each of the landing countries with continuous upgrades underway.

The integration of EAC and C2C into a single system – with multiple landings and PoPs (Points-of-Presence) in key markets – has strengthened Pacnet’s position as the region’s leading provider of next-generation communications solutions.

EAC-C2C is Asia’s leading submarine cable system offering unsurpassed flexibility, resiliency and route diversity.

Pacnet EAC C2C NetworkEAC-C2C lands in the following locations:

  • Shanghai, China
  • Qingdao, China
  • Chung Hom Kok, Hong Kong
  • Tseung Kwan O, Hong Kong
  • Ajigaura, Japan
  • Shima, Japan
  • Chikura, Japan
  • Capepisa, Philippines
  • Batangas, Philippines
  • Taean, South Korea
  • Pusan, South Korea
  • Changi, Singapore
  • Fangshan, Taiwan
  • Pali, Taiwan
  • Tanshui, Taiwan

Next Generation Core

Pacnet has also upgraded the core network platform of the EAC-C2C cable system with GMPLS (Generalized Multi-Protocol Label Switching) which enables a new set of features such as meshed protection on the optical layer, auto-provisioning, and optimized routing of traffic to support latency-sensitive applications such as video and IPTV.

Ownership and Control

Unlike consortium cable systems with multiple owners and often contrasting interests, EAC-C2C is wholly-owned by Pacnet. Having control over our network means we are able to maintain the highest level of performance for our customers, which we back up with the industry’s most competitive Service Level Agreements (SLA).

For our customers, this means they are buying directly from the owner, and avoid the extra cost and complexity of purchasing through an intermediate vendor. Direct access to the network also means we can provision services faster, identify and fix problems quicker, and respond to customer requirements in real time.

EAC Pacific

EAC Pacific is part of the US$300 million Unity cable system that has been built with five other global companies including Bharti Airtel, Global Transit, Google, KDDI Corporation and SingTel.

This new 9,620 kilometer (km) trans-Pacific cable system will provides connectivity between Chikura, located off the coast of Japan near Tokyo, to Los Angeles, California and other network Points-of-Presence on the west coast of the United States.

The Unity cable system consists of five fiber pairs, with each fiber pair capable of carrying up to 960 Gbps of data and the system has a design capacity of 4.8 Tbps. By having a high fiber count, Unity is able to offer more capacity at lower unit costs.

Pacnet is the single largest investor in Unity and operates two of the five fiber pairs in the cable system independently.

The two fiber pairs, collectively known as EAC Pacific, provides up to 1.92 Tbps of capacity across the Pacific Ocean. At Chikura, EAC Pacific is seamlessly connected to Pacnet’s pan-Asia EAC-C2C cable system, further enhancing connectivity from and into Asia. This also enhances the reliability and resiliency of Pacnet’s cable network by offering additional capacity and route diversity.

The Unity cable system was built by NEC Corporation and Tyco Telecommunications. Construction began in February 2008, and the cable system has been ready for service since 1 April 2010.

Network Operations Center

Pacnet has two Network Operations Centers (NOCs) in the region to monitor and maintain our entire network infrastructure. The Asia NOC (ANOC) is based in Singapore and is complemented by the Sydney NOC (SNOC) in Australia . Both NOCs run 24 x 7 operations and have the capabilities to operate as a backup NOC in the event that the systems in one NOC lose network visibility.