Pacnet Australia Contact Information
Pacnet Australia offers a comprehensive portfolio of advanced IP, data, voice and managed solutions through our four offices located across Australia. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.
Products and Solutions
Sales Inquiries
| Number | +61.2.8233.5333 |
|---|---|
| sales.australia@pacnet.com |
| Hours | 8.30am to 5.30pm AEST Monday to Friday |
|---|---|
| National Number | 1300 PACNET (722 638) |
| International | +61.3.9674.7559 |
| Fax | +61.3.9699.8838 |
| business.sales.au@pacnet.com |
| Hours | 8.30am to 5.30pm AEST Monday to Friday |
|---|---|
| National Number | 1300 PACNET (722 638) |
| International | +61.3.9674.7592 |
| Fax | 1300.555.072 |
| sales.au@pacnet.com |
Customer Services
| Number | ||
|---|---|---|
| IP / VoIP Services | 1800.003.051 | ascip@pacnet.com |
| Non IP Services | 1800.003.051 | asc@pacnet.com |
| Planned & Emergency Activities | 1800.003.051 | pscpateam@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday |
|---|---|
| National Number | 13.36.39 |
| International | +612 9336 0439 |
| Fax | 1300.555.076 |
| business.customerservice.au@pacnet.com |
| Hours | 8:30am to 6:00pm Monday to Friday |
|---|---|
| National Number | 13.36.35 |
| International | +612 9336 0435 |
| Fax | 1300.555.076 |
| customerservice.au@pacnet.com |
Technical Support
| Number | ||
|---|---|---|
| IP / VoIP Services | 1800.003.051 | ascip@pacnet.com |
| Non IP Services | 1800.003.051 | asc@pacnet.com |
| Planned & Emergency Activities | 1800.003.051 | pscpateam@pacnet.com |
| Hours | 24 hours a day, 7 days a week |
|---|---|
| National Number | 13.36.39 |
| International | +612 9336 0439 |
| Fax | 1300.555.076 |
| business.techsupport.au@pacnet.com |
| Hours | 9:00am to 9:00pm Monday to Friday 9:00am to 6:00pm Saturday Closed Sunday and National Public Holidays |
|---|---|
| National Number | 13.36.35 |
| International | +612 9336 0435 |
| Fax | 1300.555.076 |
| techsupport.au@pacnet.com |
Office Locations
| Melbourne | Sydney | Brisbane | Newcastle | |
|---|---|---|---|---|
| Street Address | Level 1, 1 Southbank Boulevard Southbank VIC 3006 |
Level 11, 17 York Street, Sydney, NSW 2000 |
Plumridge House Suite 22 36 Agnes Street Fortitude Valley QLD 4006 |
123 Scott Street, Newcastle NSW 2300 |
| Postal Address | PO Box 12101 A’Beckett Street PO Melbourne VIC 8006 |
Level 11, 17 York Street, Sydney, NSW 2000 |
Plumridge House Suite 22 36 Agnes Street Fortitude Valley QLD 4006 |
PO Box 37, Newcastle NSW 2300 |
| Telephone | +613 9674 7559 | +612 8233 5333 | +617 3027 8040 | +612 4969 0122 |
| Fax | +613 9698 4875 | +612 9299 6160 +612 9299 1834 |
+617 3221 5587 | +612 4969 0133 |
Country Management
Deborah Homewood
CEO, Australia and New Zealand
Deborah Homewood is Pacnet’s CEO for Australia and New Zealand. She brings to Pacnet more than 16 years of sales and marketing management experience in the telecommunications and retail sectors. Since joining the company in 2002 just prior to its transition from Asia Global Crossing to Asia Netcom, Ms. Homewood’s successes include consolidating and expanding market share with both carrier and enterprise customers to consistently set new benchmarks in sales. Further, her leadership and enthusiasm have helped create an office culture that is both professional and forward-looking.
Prior to joining Pacnet, Ms. Homewood was Sales Director, Global Markets at AT&T – Concert Global Networks. During this time she was responsible for all AT&T accounts in Australia and New Zealand and was awarded the organization’s inaugural Asia Pacific Leadership Award. She has also held sales and marketing management roles with Telstra, Motorola and Hutchison Telecommunications.
Ms. Homewood received a Masters of Management Degree from Macquarie Graduate School of Management.