Pacnet Australia Contact Information

Pacnet Australia offers a comprehensive portfolio of advanced IP, data, voice and managed solutions through our four offices located across Australia. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.

Products and Solutions

Business and Home
Enterprise
Carrier

Sales Inquiries

Customer Services

Technical Support

Carrier & Enterprise Customers

	Number	Email
IP / VoIP Services	1800.003.051	ascip@pacnet.com
Non IP Services	1800.003.051	asc@pacnet.com
Planned & Emergency Activities	1800.003.051	pscpateam@pacnet.com

 

Business Customers

Hours	24 hours a day, 7 days a week
National Number	13.36.39
International	+612 9336 0439
Fax	1300.555.076
Email	business.techsupport.au@pacnet.com

 

Home/Consumer Customers

Hours	9:00am to 9:00pm Monday to Friday 9:00am to 6:00pm Saturday Closed Sunday and National Public Holidays
National Number	13.36.35
International	+612 9336 0435
Fax	1300.555.076
Email	techsupport.au@pacnet.com

 

Office Locations

	Melbourne	Sydney	Brisbane	Newcastle
Street Address	Level 1, 1 Southbank Boulevard Southbank VIC 3006	Level 11, 17 York Street, Sydney, NSW 2000	Plumridge House Suite 22 36 Agnes Street Fortitude Valley QLD 4006	123 Scott Street, Newcastle NSW 2300
Postal Address	PO Box 12101 A’Beckett Street PO Melbourne VIC 8006	Level 11, 17 York Street, Sydney, NSW 2000	Plumridge House Suite 22 36 Agnes Street Fortitude Valley QLD 4006	PO Box 37, Newcastle NSW 2300
Telephone	+613 9674 7559	+612 8233 5333	+617 3027 8040	+612 4969 0122
Fax	+613 9698 4875	+612 9299 6160 +612 9299 1834	+617 3221 5587	+612 4969 0133

Country Management

Nigel Stitt
Chief Executive Officer
Pacnet Australia and New Zealand

Nigel Stitt is Chief Executive Officer of Pacnet Australia and New Zealand and responsible for the expansion of Pacnet’s sales and operations across Australia and New Zealand.

With more than 21 years of IT and telecommunications experience, Mr Stitt has served in a number of senior positions with Pacnet over the past 8 years, most recently National Sales Director for Pacnet Australia. Since the launch of Pacnet in 2008, following the operational merger of Pacific Internet and Asia Netcom, Mr Stitt has been instrumental in delivering double-digit growth for the company’s business across Australia. His successful track record has earned him a number of recognitions within the company including the prestigious Pacnet Hall of Fame award in 2010.

Prior to joining Pacnet, Mr Stitt was General Manager of Techcel/CNN Internet where he became a top revenue contributor after developing a business model integrating ISP offerings with its IT integration business. Mr Stitt has also held consultant and management positions with Forsythes Information Technology, Spear Technologies and Osborne Computers.

Mr Stitt received his Bachelor of Arts degree from the University of Tasmania. He also has a Master of Business Administration (MBA) from Charles Sturt University, specializing in information technology and data communications.